Извините, я тут новичок и наверное не туда пишу,но не знаю что делать,заказ сделала в магазине http://www.cookieskids.com/ вчера пришло вот такое письмо 
Dear Natalya,

Thank you for your most recent credit card order # 932376 with CookiesKids.com. Unfortunately there is a problem with your card information as we can not verify your billing address with your bank. 

We can verify your order using small charge verification. We would make a small, temporary charge to your card (less than $4) and once you verify to us the amount of the charge then we will process your order. 

Please note that we will not initiate a small charge verification until you permit us to. Please let us know if this is the option you would like to take to verify your order.

Alternatively, you may email or fax a copy of both front and back of your credit card along with matching identification (such as a Driver's License or Passport). Feel free to censor the numbers on your credit card except the last 4 digits. Please mark this to the attention of our verification department. Our fax number is 877-776-9629.

Feel free to call our Customer Service department at 1.877.94.Cookies (877.942.6654)or INTL at +001.347.689.0300 with any questions or concerns.

Thank you, 

Verification Department
CookiesKids.com
CustomerService@CookiesKids.com
USA 1-877-942-6654
INTL +001-347-689-0300
Fax 1-877-776-9629

понимаю что оплата не прошла,но какие мои дальнейшие действия?
спасибо за ответ!

не проводят наши карты, только через посредника, могу посоветовать http://www.saleinusa.ru/